System Maintenance

CRI's maintenance plan complements your communications system and provides a complete service package. The plan acts as a protection policy that covers "wear, tear, replace and repair" and offers many other significant advantages to ensure that your system works for you rather than vice versa.

Your system will be protected by preventive maintenance...
Which includes routine battery tests, diagnostic tests, filter cleaning and replacement, among other services. These services keep your system at optimum working levels which decrease wear and tear, ultimately extending the life of your investment. This personalized service also enables CRI's technicians to detect and prevent potential problems in your system before you and your business are inconvenienced.

Should any trouble(s) arise within your system...
You can reach us twenty-four hours a day and within our guaranteed response time the problem will be on its way to a solution without any additional parts and labor charges to you.

Access to replacement stock! CRI maintains over $1,000,000 worth of replacement inventory in its service centers and as a maintenance customer you have priority access to this inventory.

At your disposal...
You have professional consultation services, end-user training, and etiquette classes. Again, the cost of these services are included in your maintenance plan therefore, minimizing the cost of moves and changes.

Another outstanding perk!
Whenever you request moves or changes you will receive a 20% discount on the labor rate**.

And...
If we discover that a trouble you have reported relates to your local telephone company or carrier you can count on us to report, coordinate and follow-up with them on the repair of the problem.

Insurance, maintenance and protection are vital components of any investment, especially in something as critical as your business' communications system(s). CRI continuously strives to make your investment worthwhile and highly recommends putting our maintenance plan to work for you.